X1 Sales and Lettings

Meet Lottie, your AI Agent.

A team summary of everything covered in your kick-off. Built so the whole business gets to grips with how Lottie works, from day one.

Lottie is a diligent colleague, not software.

She works around the clock across every channel, captures and qualifies your leads, nurtures the cold ones, reactivates the dormant ones, and only pings the team when something is ready to action. No follow-up ever falls through the cracks.

A quick intro from the team.

Two minutes on what Lottie does, why she exists, and how she fits into your day.

The pipeline, in five steps.

Every lead, from every channel, flows through the same five-stage pipeline. Lottie handles the first four. Your team picks up at stage five.

01

Capture

Replies in under 3 seconds, day or night.

02

Qualify

Budget, intent, timeline, fit.

03

Nurture

Keeps warm leads moving with follow-ups.

04

Reactivate

Re-engages cold and dormant contacts.

05

Notify

Alerts the team when sales-ready.

One agent. Every conversation.

Lottie picks up leads from all ten of your inbound channels, automatically. No copying and pasting between portals, inboxes and the CRM.

RM Rightmove
Z Zoopla
OTM OnTheMarket
WhatsApp
SMS
Phone
Website
TikTok
Facebook
Instagram
How Lottie triages every lead.

Every conversation is scored in real time so the team always knows what to act on first.

Hot

Ready to act, now.

Clear intent to list, view, or move. The team is notified straight away so no opportunity slips.

Warm

Interested, not urgent.

Exploring options. Lottie continues the conversation and warms them up until they are ready.

Cold

Early-stage research.

Months from a decision. Lottie checks in regularly so X1 Sales and Lettings stays front of mind.

What changes for the team, and what doesn't.
  • Your day-to-day workflow does not change. Carry on as normal.
  • Lottie handles the first triage on every new lead, across every channel.
  • You will see fewer time-wasters and more genuinely qualified opportunities.
  • Lottie captures availability for viewings and valuations, but never confirms bookings without you.
  • She evolves with your feedback. If she gets something wrong, tell us and we tune her.
Lottie is yours to shape.

She arrives capable, and gets sharper the more we tune her to X1 Sales and Lettings.

A

Define what "hot" means to you.

Tell us the signals that make a lead urgent for X1 Sales and Lettings, and Lottie will prioritise them.

B

Add custom qualifying questions.

Anything the team always asks on a first call, Lottie can ask up front so the lead arrives pre-qualified.

C

Tune availability and tone.

Set your viewing windows. Adjust her personality so she sounds like part of the X1 team, not a chatbot.

Two simple steps to go live.

This is all it takes to get Lottie connected. We handle the rest.

Step 01

Email forwarding

Forward your portal and website lead notifications to Lottie's dedicated inbox. She reads every new lead, picks up the contact details, and starts the conversation. Rightmove, Zoopla, OnTheMarket, and your website, all covered.

Step 02

Phone forwarding

Send your missed calls to Lottie's dedicated number. She picks up, qualifies the caller, and emails the team a summary. No more voicemails sitting unanswered.

How she sounds to your customers.

The settings chosen for X1 Sales and Lettings.

Name
Lottie
Voice
Warm & Clear
Accent
British
Gender
Female
Personality
Friendly Pro
From kick-off to live, in five steps.
Kick-off complete
Forwarding set up
Routing verified
Final approval
Lottie goes live

Any questions, the team is here.

Lottie is yours. The more the team feeds back, the sharper she gets. Spotted something she could do better? Tell us.